When defining service portfolios in a highly competitive market, it is crucial for multi-tenant data centers (MTDCs) and hosting providers to put customers center-stage. From a customer’s perspective, value is determined by the service quality, associated delivery parameters, and a clear presentation of the options available (i.e. variants such as space, power, storage, third party services, hybrid options, version of IP, access, security, remote hands, back-up, etc.), performance, contractual terms and pricing.
In the first half of this two-part interview, FNT Software’s CTO Horst Haag and CMO Eric Brabänder discussed the implications, challenges, and adjustments that enterprise organizations across all industries will have to address in order to keep pace with digital transformation. Today, they explore these changes in-depth and highlight the innovative solutions FNT Software offers to help enterprises and service providers keep pace with IT change.
Horst Haag and Eric Brabänder, FNT Software’s respective Chief Technology Officer (CTO) and Chief Marketing Officer (CMO), strive to keep the company ahead of new technological trends brought on by digital transformation. Haag must ensure that the company’s product line remains innovative and relevant to today’s applications and quality standards, while Brabänder focuses on communicating the value FNT Software delivers.