Asset management provides full transparency into all IT and telecommunications infrastructure to ensure operations are running as efficiently as possible. Identifying, documenting, monitoring, and managing arbitrary assets and all CI interrelationships is crucial to maintain and improve uptime, service delivery, productivity, and customer confidence. In part four of our eight-part asset management series, we’ll discuss how FNT Command serves as a holistic service asset base to accelerate ITIL processes and to resolve incidents faster. Continue reading “Reimagining Asset Management: Accelerating ITIL Processes and Incident Resolutions”
The much-anticipated Aviation Festival Americas has come and gone. The conference rooms were packed with airline and airport executives from all over North and South America. Many sessions were standing room only – a testament to the industry’s collective desire to learn from and exchange ideas with their peers about how to satisfy the needs of their common customer – travelers. Two topics were on everyone’s mind: customer experience and innovation. Continue reading “The Role of Airport IT in Keeping Digital Passengers Happy and Spending”
Managing the multitude of airport assets, cabling, data connections, and heterogeneous systems can be challenging. As multiple critical systems function within a very limited space, airport operations are extremely complex and require proper documentation and comprehensive management to ensure operations consistently run smoothly. Continue reading “FNT Command delivers Cable Management for Airports”
High availability is business-critical for the leading international commercial bank with one of the densest branch networks among German private banks: Commerzbank. With its subsidiaries, the company owns two of the world’s most innovative online banks and serves clients in all markets worldwide. Represented globally at every major stock market, network outages and downtime must be averted at all costs, especially for the Commerzbank trading center in Frankfurt. In mere minutes, a network outage could potentially affect as many as 500 traders and prevent millions of Euros from being invested.
Modern IT structures are becoming increasingly complex and difficult to control due to the disparate locations of IT assets and their components. As IT assets are constantly travelling throughout enterprise locations and organizational structures, implementing a comprehensive zone management solution is critical to keep track of assets, service lifecycles, and user responsibilities.
To keep pace with competitors, IoT and the rise of edge computing – network transformation is mission critical. However, as modern networks are highly complex, this transformation has the potential to be a time-consuming and costly process. From FTTA and C-RAN architecture upgrades, to laying fiber and connecting BBU pool resources to the core network, there are countless steps that must be taken to ensure data is properly transported over mobile networks to geographically dispersed users.
Continue reading “Transforming Mobile Networks with FNT Command”
DESY (Deutsches Elektronen-Synchrotron), one of the world’s leading accelerator centers, develops and builds instruments that generate the world’s most intense X-ray light and accelerate particles to record energies. Each year, more than 3,000 researchers from over 40 countries use DESY’s large-scale facilities to explore the microcosm in all its variety – from the interactions of tiny elementary particles, to the behavior of new types of nanomaterials, to biomolecular processes.
Continue reading “Supporting Microworld Research: FNT Command Provides Cable Infrastructure Management at DESY”
As digitalization permeates all areas of the campus, IT infrastructures are working at full capacity. To ensure quality education, institutions must transform their IT and cable infrastructure into a modern technological system that has the flexibility to adapt to the evolving needs of student, faculty and administration. There are three essential capabilities an IT infrastructure management system must have to ensure uninterrupted campus services, provide services more efficiently and at a lower cost: Documentation, Management, and Planning.
Continue reading “Industry Expertise: Modern IT and Cable Infrastructures Drive Quality Education”
According to Gartner in its December 2017 Market Guide for Data Center Infrastructure Management Tools report, “managing infrastructure has become more complex as the traditional data center view expands to include infrastructure housed in the cloud, micro data centers, colocation facilities or edge computing environments.” Gartner recommends that I&O leaders explore how DCIM tools can help using their Market Guide for insight. As Gartner reports, “DCIM tools require a bidirectional flow of data between them and adjacent software (such as CMDBs, BMSs, ITSM solutions, and workflow management systems).”
Continue reading “FNT Recognized in Gartner’s Market Guide for DCIM Tools”
When defining service portfolios in a highly competitive market, it is crucial for multi-tenant data centers (MTDCs) and hosting providers to put customers center-stage. From a customer’s perspective, value is determined by the service quality, associated delivery parameters, and a clear presentation of the options available (i.e. variants such as space, power, storage, third party services, hybrid options, version of IP, access, security, remote hands, back-up, etc.), performance, contractual terms and pricing.