Electric utilities have all required resources at hand to support smart city scenarios. The underlying communications networks must be renewed anyway – why not using the investment for additional revenue? Ulrich Schälling, Head of Business Line Networks at FNT Software, sheds a light on new opportunities for utilities and how to overcome current challenges.
Continue reading “Why Utilities Should Aim to Evolve New Business Models and Support Smart Cities”
Today’s digital transformation is far reaching and changes how cities embrace technology to deliver an array of services as well as make existing operations more efficient. To align with and adapt to “digitization”, many cities have implemented an array of solutions and systems but are struggling to maintain control because they lack a common management platform.
Continue reading “Smart City Management Made Simple”
FNT and partners were on the road again during the “Expertenveranstaltung 2016” (www.expertenveranstaltung.de) from September 07 until September 22. This yearly roadshow around IT service management and IT Service Design Thinking was held in eight cities in Germany and (for the first time) in Switzerland. We met more than 380 people in Bern, Zürich, Berlin, Hamburg, Düsseldorf, Frankfurt, Stuttgart and Munich to discuss recent trends in IT service and infrastructure management. This years the theme was “Service Design Thinking – Surviving in the Age of the Digital Transformation.”
Continue reading “How Lego© cars can help to understand IT Service Design Thinking”
IT services will soon be regarded as strategic competitive assets. While most people focus on provision and availability, it’s easy to lose sight of what really matters most: the underlying processes. It is the quality of these processes that ultimately determines the success of the resulting services.
Continue reading “The Future of IT Automation”
The declared aim of data center infrastructure management (DCIM) is to bridge the gap between organizational silos and support agile methodologies across multiple departments. But there is more to DCIM than a merging of facility and server management. With the rise of virtualization and SDx, it is necessary to consider a number of other stakeholders to ensure truly professional and efficient data center operation.
Continue reading “Taking DCIM Further”
As the world’s major cities become increasingly “smart”, they are driving the digital transformation. Rural areas need to follow suit or they risk being left behind. Although rendered difficult by the relative lack of resources, a “smart countryside” is nonetheless an achievable goal.
Continue reading “From Smart City to Smart Country”
Thanks to digitization, companies such as Google, Apple, Airbnb, and Uber are using new business models to enter traditional markets, where they are changing the rules forever. The agility of these companies is achieved through a strong focus on customer service combined with systematic deployment of the latest IT technologies and platforms. As we will examine below, the existing players in these markets require a new set of tactics to compete with these “digital natives.”
Continue reading “Product Catalog as a Driver of Digitization – Transitioning of Digital Service Providers”
In the first half of this two-part interview, FNT Software’s CTO Horst Haag and CMO Eric Brabänder discussed the implications, challenges, and adjustments that enterprise organizations across all industries will have to address in order to keep pace with digital transformation. Today, they explore these changes in-depth and highlight the innovative solutions FNT Software offers to help enterprises and service providers keep pace with IT change.
Continue reading “How to keep Pace with the Digital Transformation – Interview Part 2”
Horst Haag and Eric Brabänder, FNT Software’s respective Chief Technology Officer (CTO) and Chief Marketing Officer (CMO), strive to keep the company ahead of new technological trends brought on by digital transformation. Haag must ensure that the company’s product line remains innovative and relevant to today’s applications and quality standards, while Brabänder focuses on communicating the value FNT Software delivers.
Continue reading “Horst Haag & Eric Brabänder about Digital Transformation and its Impact on the ICT Value Chain”