The Impact of Automation on ICT Service Management
Customer demand drives companies to innovate, while new technical possibilities lead to greater diversity in the product and service portfolio.
Continue reading “Industrialized Production of ICT Services – the Next Step”
If you’re planning on attending the Gartner Symposium and ITXpo in Barcelona on November 6-10, you can meet the FNT team this year at booth #817. We’ll all be wearing green sneakers again!
Continue reading “What Do Green Sneakers and IT Service Design Thinking Have in Common?”