The much-anticipated Aviation Festival Americas has come and gone. The conference rooms were packed with airline and airport executives from all over North and South America. Many sessions were standing room only – a testament to the industry’s collective desire to learn from and exchange ideas with their peers about how to satisfy the needs of their common customer – travelers. Two topics were on everyone’s mind: customer experience and innovation. Continue reading “The Role of Airport IT in Keeping Digital Passengers Happy and Spending”
Managing the multitude of airport assets, cabling, data connections, and heterogeneous systems can be challenging. As multiple critical systems function within a very limited space, airport operations are extremely complex and require proper documentation and comprehensive management to ensure operations consistently run smoothly. Continue reading “FNT Command delivers Cable Management for Airports”
Generation Z is coming of age. This new generation of travelers, born into a digital world, will account for 32% of the global population by 2019, according to a Bloomberg analysis. They will heavily influence – and force change upon – airport operations, retail strategies and the technology and tools needed to provide a positive passenger experience.
The ability to provide customers with new digital services while managing the associated infrastructure customers require presents an opportunity to transform your airport into the hub of choice, even as pressure from competition intensifies. Providing superior service starts with gaining a clear and precise overview of your airport’s valuable IT infrastructure and cable network assets. Sean Graham, was recently featured in Aviation Pros to provide insight on industry-specific solutions for airports in today’s digital age. Click here to read the full article.
Continue reading “Industry Expertise // Air Travel in the Digital Age”