When defining service portfolios in a highly competitive market, it is crucial for multi-tenant data centers (MTDCs) and hosting providers to put customers center-stage. From a customer’s perspective, value is determined by the service quality, associated delivery parameters, and a clear presentation of the options available (i.e. variants such as space, power, storage, third party services, hybrid options, version of IP, access, security, remote hands, back-up, etc.), performance, contractual terms and pricing.
To be successful in the competitive colocation market today, colocation providers must differentiate themselves with emerging connectivity services and develop a well-defined product and service portfolio. Though there are many different types of connectivity services that data centers can sell to their customers – all are derived from two basic forms of connection: intracolocation and intercolocation.
Continue reading “Creating a Dynamic Business Model with Colocation Connectivity Services”
The ability to provide customers with new digital services while managing the associated infrastructure customers require presents an opportunity to transform your airport into the hub of choice, even as pressure from competition intensifies. Providing superior service starts with gaining a clear and precise overview of your airport’s valuable IT infrastructure and cable network assets. Sean Graham, was recently featured in Aviation Pros to provide insight on industry-specific solutions for airports in today’s digital age. Click here to read the full article.
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Lost capacities within the data center are often the result of varying lifecycles between ICT assets, technical developments and facilities. As modern data center operations evolve past traditional design planning, both operational and financial challenges arise. For example, a typical data center is built to last at least 30 years, while facilities management infrastructure is designed to last 10-20 years. In this scenario, data center managers must determine how to reclaim lost capacities without investing in a full data center expansion.
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Business is booming in the colocation market. The demand for MTDCs is expected to increase over the next few years as more and more Enterprise IT is outsourced or obtained through cloud services or infrastructure as a service. However, there is a distinct shift in what customers expect from a colocation provider. It’s no longer about space and power, as these services have been commoditized. So, what is a MTDC that wants to grow its share of this $50 billion market to do?
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We recently briefed Dennis Drogseth, Vice President of Enterprise Management Associates (EMA) on how our product FNT Command enables enterprises and service providers to manage all aspects of data centers.
Continue reading “EMA Report Highlights FNT Command for Data Center Optimization”
The Impact of Automation on ICT Service Management
Customer demand drives companies to innovate, while new technical possibilities lead to greater diversity in the product and service portfolio. Digitization has paved the way for the emergence of innovative offerings that combine physical products with ICT services. While customers enjoy unprecedented flexibility and personalization, providers have to rethink the way that ICT services are delivered and create sustainable, future-proof concepts that meet growing demands.
Continue reading “Industrialized Production of ICT Services – the Next Step”
The third annual FNT User Group Conference is all about collaboration, lively discussions and networking. The conference is the ideal exchange platform for users and managers to gain new insights in company challenges and how they can be resolved. Furthermore, it is an opportunity to work directly with product managers and align standard software with market demands.
Each year the European Data Centre industry meet in London at the DCS Awards Dinner to recognise outstanding achievements and innovative technologies across facilities and IT categories. FNT were very proud to have won the important ICT Management Product of the Year award for their acclaimed FNT Command and FNT ServicePlanet products; recognised as a world leading solution for IT Services delivery. Already implemented in +50% DAX in Germany, FNT continues to grow its customer base in the UK and other regions.
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Demand for MTDC/Hosting is set to increase over the next few years as Europe “catches up” with the US in terms of Enterprise outsourcing and cloud. As space and power have been commoditised, being able to differentiate with new business and financial models will mean the difference between success and failure.
Continue reading “New Business Models for Multi Tenant and Hosting Data Centres”