The Impact of Automation on ICT Service Management
Customer demand drives companies to innovate, while new technical possibilities lead to greater diversity in the product and service portfolio. Digitization has paved the way for the emergence of innovative offerings that combine physical products with ICT services. While customers enjoy unprecedented flexibility and personalization, providers have to rethink the way that ICT services are delivered and create sustainable, future-proof concepts that meet growing demands.
Continue reading “Industrialized Production of ICT Services – the Next Step”
The third annual FNT User Group Conference is all about collaboration, lively discussions and networking. The conference is the ideal exchange platform for users and managers to gain new insights in company challenges and how they can be resolved. Furthermore, it is an opportunity to work directly with product managers and align standard software with market demands.
Continue reading “Third Annual User Group Conference Showcases Strong Collaboration Between Vendors and Users”
Each year the European Data Centre industry meet in London at the DCS Awards Dinner to recognise outstanding achievements and innovative technologies across facilities and IT categories. FNT were very proud to have won the important ICT Management Product of the Year award for their acclaimed FNT Command and FNT ServicePlanet products; recognised as a world leading solution for IT Services delivery. Already implemented in +50% DAX in Germany, FNT continues to grow its customer base in the UK and other regions.
Continue reading “FNT won the ICT Management Product of the Year based on its core Product FNT Command”
Demand for MTDC/Hosting is set to increase over the next few years as Europe “catches up” with the US in terms of Enterprise outsourcing and cloud. As space and power have been commoditised, being able to differentiate with new business and financial models will mean the difference between success and failure.
Continue reading “New Business Models for Multi Tenant and Hosting Data Centres”
Electric utilities have all required resources at hand to support smart city scenarios. The underlying communications networks must be renewed anyway – why not using the investment for additional revenue? Ulrich Schälling, Head of Business Line Networks at FNT Software, sheds a light on new opportunities for utilities and how to overcome current challenges.
Continue reading “Why Utilities Should Aim to Evolve New Business Models and Support Smart Cities”
Over the past several years, 451 Research has tracked FNT Software as a DCIM supplier. Recently, analyst Andy Lawrence and his team at 451 Research published a report on how FNT meets the growing demand for tools to manage intra- and inter-data center networks.
Continue reading “451 Research Report Covers FNT Command’s Ability to Manage Network Assets”
Digitization seems to be the flavor of the moment. While experts debate the virtues of bimodal IT, hyperscale data centers, and the emerging ubiquity of the Internet of Things, our guest poster considers digitization and its global impact from a totally different perspective: What needs to change as a company goes digital – its infrastructure or its people?
Continue reading “DIGITIZATION – Taking Stock of Our Brave New World”
“Why should we upgrade or replace our DCIM software that’s working just fine?” That’s probably the most frequently asked question when it comes to discussions about how well suited the current software chosen decades ago is for current and future requirements. It’s also the beginning of a common mistake in reasoning as outdated tools put your reputation, your data and your daily DC operation at risk.
Continue reading “5 Steps to Determine if You’re Dealing with an Outdated DCIM Tool”
Data center operations for colocation providers differ fundamentally from enterprise IT operations – however, the process for implementing a DCIM solution is correlative. Data center expert Soeren Schroeder believes it depends more on the company’s culture rather than how the software is used. To verify his point of view, he shares his best practices on how to implement a proper solution for colocation provider across multiple sites.
Continue reading “Best Practices on How to Implement a DCIM Solution”
Shouldn’t data center technicians be our heroes? While they are responsible for maintaining the technical environment, they also improve uptime and ensure availability – and in fact make IT services for every important business process possible. But just as every human does from time to time, they make small mistakes which can have a serious impact. This is exactly what happened in Zurich…
Continue reading “The Story of the Data Center with the 1.2 Million Dollar Screwdriver”