FNT Software, the leading provider of integrated software solutions for IT management, data center infrastructure management, and telecommunication infrastructure management worldwide, today announced its expanded partnership with Belize Telemedia Limited (BTL), the leading telecommunications provider in Belize. FNT provides BTL the Network Resource and Inventory Management of the outside plant infrastructure; as well as, management and inventory of its inside plant, logical network and active transport network in order to support the company’s digital transformation and ensure that high-quality services are consistently delivered without interruption.
FNT’s unified resource management solution is based on a central data repository that provides a complete inventory of all network resource data of the passive infrastructure and all physical end-to-end connections. This repository also assigns services to signal routes and provides accurate as-is documentation to make cable infrastructure rollouts, extensions, and changes easier to plan and more efficient to execute.
“We’re proud to have worked with Belize Telemedia Limited since 2017 and support its digital transformation strategy,” said Steve MacDiarmid, General Manager of North America at FNT Software. “FNT’s software solutions are specifically designed to deliver end-to-end visibility so providers can meet customer demands. This visibility enables BTL to convert emerging opportunities into revenue as they now have the necessary information and tools to support not only existing networks, but networks of the future.”
“Having a central system of record with all relevant information across telecom, and data center infrastructure enables us to deliver services that meet SLA requirements and supports us in recovery of the network in the event of a natural disaster,” said Ashton Zuniga, GM, Network Engineering, Belize Telemedia Limited. “Through the implementation, we are better able to manage our fiber networks, including both outside and inside plant at the physical and logical levels, and track our wireless mobile network and Wi-Fi assets. As a result, we have significantly improved customer satisfaction and increased revenue. We looked forward to continued success with FNT Software.”
FNT has also reduced BTL’s mean time to repair (MTTR) for service incidents and decreased the overall time from order to implementation for new customers. With the ability to automate and streamline business processes, Belize Telemedia Limited now manages 127 cell sites with maximum efficiency. As BTL continues to transform its technology and architecture to keep pace with market trends and business drivers, FNT streamlines normal business operations while ensuring that high-quality services are maintained without disruption.
Read the full announcement featured in Pipeline Magazine.