Industry Expertise: How Telecom Providers Can Drive Growth in the Digital Age

In today’s fast-paced and competitive market, communications service providers (CSPs) and their suppliers recognize the need for digital networks to support high speed communication, on-demand services and dynamic management. As timing is everything in this dynamic environment, providers must operate with maximum cost efficiency across all business processes while delivering the best business performance via efficient provisioning, monitoring, and planning processes. Successful providers will be those with an agile infrastructure that enables them to deliver services fast and efficiently.
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Industrialized Production of ICT Services – the Next Step

The Impact of Automation on ICT Service Management

Customer demand drives companies to innovate, while new technical possibilities lead to greater diversity in the product and service portfolio. Digitization has paved the way for the emergence of innovative offerings that combine physical products with ICT services. While customers enjoy unprecedented flexibility and personalization, providers have to rethink the way that ICT services are delivered and create sustainable, future-proof concepts that meet growing demands.
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