As digitalization permeates all areas of the campus, IT infrastructures are working at full capacity. To ensure quality education, institutions must transform their IT and cable infrastructure into a modern technological system that has the flexibility to adapt to the evolving needs of student, faculty and administration. There are three essential capabilities an IT infrastructure management system must have to ensure uninterrupted campus services, provide services more efficiently and at a lower cost: Documentation, Management, and Planning.
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According to Gartner in its December 2017 Market Guide for Data Center Infrastructure Management Tools report, “managing infrastructure has become more complex as the traditional data center view expands to include infrastructure housed in the cloud, micro data centers, colocation facilities or edge computing environments.” Gartner recommends that I&O leaders explore how DCIM tools can help using their Market Guide for insight. As Gartner reports, “DCIM tools require a bidirectional flow of data between them and adjacent software (such as CMDBs, BMSs, ITSM solutions, and workflow management systems).”
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Digital business transformation is currently, and for the foreseeable future, the key factor to continued success in a rapidly evolving industry. Does your company have a strategic plan to make your IT organization smarter, faster and more flexible? If so, what strategic role will play asset management to successfully transform your organization? Let’s take a closer look why asset management isn’t an outdated topic at all.
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When defining service portfolios in a highly competitive market, it is crucial for multi-tenant data centers (MTDCs) and hosting providers to put customers center-stage. From a customer’s perspective, value is determined by the service quality, associated delivery parameters, and a clear presentation of the options available (i.e. variants such as space, power, storage, third party services, hybrid options, version of IP, access, security, remote hands, back-up, etc.), performance, contractual terms and pricing.
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To be successful in the competitive colocation market today, colocation providers must differentiate themselves with emerging connectivity services and develop a well-defined product and service portfolio. Though there are many different types of connectivity services that data centers can sell to their customers – all are derived from two basic forms of connection: intracolocation and intercolocation.
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The ability to provide customers with new digital services while managing the associated infrastructure customers require presents an opportunity to transform your airport into the hub of choice, even as pressure from competition intensifies. Providing superior service starts with gaining a clear and precise overview of your airport’s valuable IT infrastructure and cable network assets. Sean Graham, was recently featured in Aviation Pros to provide insight on industry-specific solutions for airports in today’s digital age. Click here to read the full article.
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Lost capacities within the data center are often the result of varying lifecycles between ICT assets, technical developments and facilities. As modern data center operations evolve past traditional design planning, both operational and financial challenges arise. For example, a typical data center is built to last at least 30 years, while facilities management infrastructure is designed to last 10-20 years. In this scenario, data center managers must determine how to reclaim lost capacities without investing in a full data center expansion.
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Business is booming in the colocation market. The demand for MTDCs is expected to increase over the next few years as more and more Enterprise IT is outsourced or obtained through cloud services or infrastructure as a service. However, there is a distinct shift in what customers expect from a colocation provider. It’s no longer about space and power, as these services have been commoditized. So, what is a MTDC that wants to grow its share of this $50 billion market to do?
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We recently briefed Dennis Drogseth, Vice President of Enterprise Management Associates (EMA) on how our product FNT Command enables enterprises and service providers to manage all aspects of data centers.
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The Impact of Automation on ICT Service Management
Customer demand drives companies to innovate, while new technical possibilities lead to greater diversity in the product and service portfolio. Digitization has paved the way for the emergence of innovative offerings that combine physical products with ICT services. While customers enjoy unprecedented flexibility and personalization, providers have to rethink the way that ICT services are delivered and create sustainable, future-proof concepts that meet growing demands.
Continue reading “Industrialized Production of ICT Services – the Next Step”