Historically, data center infrastructure management (DCIM) software has been used in on-premise systems. Just five years ago, it was unthinkable for business-critical data to be transferred and stored in the cloud. Today, however, cloud-based DCIM solutions are becoming increasingly popular to manage hybrid infrastructures holistically. By taking advantage of a SaaS operating model, or DCIM-as-a-Service (DCIMaaS), companies can utilize all services related to data center management more efficiently and with greater precision.
As hybrid digital infrastructures consisting of on-premises and cloud-based systems become more and more common within companies, complexity significantly increases. A professional data center infrastructure management (DCIM) tool should be able to manage not only the data center itself, but also hybrid digital infrastructures in all their complexity. In the future, for example, even proprietary customer systems will have to be supplied with detailed information from the data center to ensure end-to-end processes.
The much-anticipated Aviation Festival Americas has come and gone. The conference rooms were packed with airline and airport executives from all over North and South America. Many sessions were standing room only – a testament to the industry’s collective desire to learn from and exchange ideas with their peers about how to satisfy the needs of their common customer – travelers. Two topics were on everyone’s mind: customer experience and innovation. Continue reading “The Role of Airport IT in Keeping Digital Passengers Happy and Spending”
To meet the accelerating demands of internal and external customers, digital services must be delivered through an efficient production line. For most IT executives, this is easier said than done. Challenges often arise from manual delivery processes, customization requests, IT complexity, operational costs, and an overall changing hybrid IT landscape that can directly impact business performance and customer satisfaction.
Digitization shapes our everyday lives. As it is comparably easy for end users to switch to new apps and functions simply by updating the version or buying a new device, it is a much bigger stretch for companies that have to make the move from back office IT into the digitized economy. What does it mean for enterprise leaders to lead companies into digitization? In this article, we will have a closer look at whom should be driving this profound change.
High availability is business-critical for the leading international commercial bank with one of the densest branch networks among German private banks: Commerzbank. With its subsidiaries, the company owns two of the world’s most innovative online banks and serves clients in all markets worldwide. Represented globally at every major stock market, network outages and downtime must be averted at all costs, especially for the Commerzbank trading center in Frankfurt. In mere minutes, a network outage could potentially affect as many as 500 traders and prevent millions of Euros from being invested.
Generation Z is coming of age. This new generation of travelers, born into a digital world, will account for 32% of the global population by 2019, according to a Bloomberg analysis. They will heavily influence – and force change upon – airport operations, retail strategies and the technology and tools needed to provide a positive passenger experience.
Modern IT structures are becoming increasingly complex and difficult to control due to the disparate locations of IT assets and their components. As IT assets are constantly travelling throughout enterprise locations and organizational structures, implementing a comprehensive zone management solution is critical to keep track of assets, service lifecycles, and user responsibilities.
In today’s competitive landscape, the ability to become a provider of customer-centric services will ultimately drive the success of multi-tenant data centers (MTDCs). By emphasizing service design, prioritizing catalog management, and embracing the paradigm shift to a product-oriented approach – MTDCs are uniquely positioned to improve customer retention and attract new ones, all while maintaining costs and optimizing prices.
To keep pace with competitors, IoT and the rise of edge computing – network transformation is mission critical. However, as modern networks are highly complex, this transformation has the potential to be a time-consuming and costly process. From FTTA and C-RAN architecture upgrades, to laying fiber and connecting BBU pool resources to the core network, there are countless steps that must be taken to ensure data is properly transported over mobile networks to geographically dispersed users.
Continue reading “Transforming Mobile Networks with FNT Command”