Digital Growth Strategies: Key Drivers for IT Service Automation and Operational Excellence

To meet the accelerating demands of internal and external customers, digital services must be delivered through an efficient production line. For most IT executives, this is easier said than done. Challenges often arise from manual delivery processes, customization requests, IT complexity, operational costs, and an overall changing hybrid IT landscape that can directly impact business performance and customer satisfaction.

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A Digital Mind: The Emergence of the Chief Digital Officer

Digitization shapes our everyday lives. As it is comparably easy for end users to switch to new apps and functions simply by updating the version or buying a new device, it is a much bigger stretch for companies that have to make the move from back office IT into the digitized economy. What does it mean for enterprise leaders to lead companies into digitization? In this article, we will have a closer look at whom should be driving this profound change.

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Smooth Operations: How a Central Database Can Assure High Availability for Banking Clients Worldwide

High availability is business-critical for the leading international commercial bank with one of the densest branch networks among German private banks: Commerzbank. With its subsidiaries, the company owns two of the world’s most innovative online banks and serves clients in all markets worldwide. Represented globally at every major stock market, network outages and downtime must be averted at all costs, especially for the Commerzbank trading center in Frankfurt. In mere minutes, a network outage could potentially affect as many as 500 traders and prevent millions of Euros from being invested.

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Serving the Digital Passenger: Do You Have What It Takes?

Generation Z is coming of age. This new generation of travelers, born into a digital world, will account for 32% of the global population by 2019, according to a Bloomberg analysis. They will heavily influence – and force change upon – airport operations, retail strategies and the technology and tools needed to provide a positive passenger experience.

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Importance of Zone Management

Modern IT structures are becoming increasingly complex and difficult to control due to the disparate locations of IT assets and their components. As IT assets are constantly travelling throughout enterprise locations and organizational structures, implementing a comprehensive zone management solution is critical to keep track of assets, service lifecycles, and user responsibilities.

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Industry Expertise: Why a Customer-Centric Data Center Product Portfolio is Key

In today’s competitive landscape, the ability to become a provider of customer-centric services will ultimately drive the success of multi-tenant data centers (MTDCs). By emphasizing service design, prioritizing catalog management, and embracing the paradigm shift to a product-oriented approach – MTDCs are uniquely positioned to improve customer retention and attract new ones, all while maintaining costs and optimizing prices.

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Transforming Mobile Networks with FNT Command

To keep pace with competitors, IoT and the rise of edge computing – network transformation is mission critical. However, as modern networks are highly complex, this transformation has the potential to be a time-consuming and costly process. From FTTA and C-RAN architecture upgrades, to laying fiber and connecting BBU pool resources to the core network, there are countless steps that must be taken to ensure data is properly transported over mobile networks to geographically dispersed users.
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Supporting Microworld Research: FNT Command Provides Cable Infrastructure Management at DESY

DESY (Deutsches Elektronen-Synchrotron), one of the world’s leading accelerator centers, develops and builds instruments that generate the world’s most intense X-ray light and accelerate particles to record energies. Each year, more than 3,000 researchers from over 40 countries use DESY’s large-scale facilities to explore the microcosm in all its variety – from the interactions of tiny elementary particles, to the behavior of new types of nanomaterials, to biomolecular processes.
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Industry Expertise: How Telecom Providers Can Drive Growth in the Digital Age

In today’s fast-paced and competitive market, communications service providers (CSPs) and their suppliers recognize the need for digital networks to support high speed communication, on-demand services and dynamic management. As timing is everything in this dynamic environment, providers must operate with maximum cost efficiency across all business processes while delivering the best business performance via efficient provisioning, monitoring, and planning processes. Successful providers will be those with an agile infrastructure that enables them to deliver services fast and efficiently.
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Industry Expertise: Modern IT and Cable Infrastructures Drive Quality Education

As digitalization permeates all areas of the campus, IT infrastructures are working at full capacity. To ensure quality education, institutions must transform their IT and cable infrastructure into a modern technological system that has the flexibility to adapt to the evolving needs of student, faculty and administration. There are three essential capabilities an IT infrastructure management system must have to ensure uninterrupted campus services, provide services more efficiently and at a lower cost: Documentation, Management, and Planning.
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