In many ways, IT is similar to the human body. Different parts are specialized to perform specific tasks, but they are all dependent on each other to function properly. Just as the brain controls the body, IT systems control every technical function and process within an organization. While we all know how to keep our bodies and brains healthy, what can be done to maintain a healthy environment for IT systems?
Is your organization still using a fragmented set of tools or even manual processes to plan and manage network resources? Are you struggling to fulfill new products and services due to a lack of a holistic view of your assets and resources? If so, you’re not alone. Many telco operators are finding it increasingly difficult to keep pace with competitors, ensure service quality, and reduce operating costs without having the end-to-end visibility they so critically need from a fully integrated and automated resource management solution.
In this three-part series, we’ll discuss the how the implementation of such a management solution can help CTOs, network operation teams, and planning organizations keep track of available resources, speed up time to market of new services, prevent misconfiguration, reduce recovery time from network outages, and significantly lower overall OPEX. To ensure a cost-efficient and smooth implementation, it’s important to take common challenges into consideration and strategize a plan to overcome them beforehand.
Asset management provides full transparency into all IT and telecommunications infrastructure to ensure operations are running as efficiently as possible. Identifying, documenting, monitoring, and managing arbitrary assets and all CI interrelationships is crucial to maintain and improve uptime, service delivery, productivity, and customer confidence. In part four of our eight-part asset management series, we’ll discuss how FNT Command serves as a holistic service asset base to accelerate ITIL processes and to resolve incidents faster. Continue reading “Reimagining Asset Management: Accelerating ITIL Processes and Incident Resolutions”
Is your organization looking to optimize ITIL processes, purchase new IT assets, or automate IT activities? In order to accurately plan for the future, maintaining an up-to-date inventory of all the current assets deployed is key. Educated guesses of your organization’s asset base simply won’t cut it, and frankly, are recipes for failure.
A powerful IT organization is a key success factor in today’s digitized business world. To improve customer orientations, simplify automation, and reduce delivery costs, one of the leading German luxury car manufacturers knew they needed to adopt an innovative approach to IT service management. In 2015, the international automotive company implemented FNT ServicePlanet to boost the efficiency of its internal IT service management activities and to provide standardized products and services to its employees. FNT ServicePlanet enabled reliable IT services that not only benefited employees, but also provided a better technical basis for their work results and the end product: premium-class vehicles. Continue reading “FNT ServicePlanet Enables Premium IT Services for Luxury Automaker”
Managing the multitude of airport assets, cabling, data connections, and heterogeneous systems can be challenging. As multiple critical systems function within a very limited space, airport operations are extremely complex and require proper documentation and comprehensive management to ensure operations consistently run smoothly. Continue reading “FNT Command delivers Cable Management for Airports”
High availability is business-critical for the leading international commercial bank with one of the densest branch networks among German private banks: Commerzbank. With its subsidiaries, the company owns two of the world’s most innovative online banks and serves clients in all markets worldwide. Represented globally at every major stock market, network outages and downtime must be averted at all costs, especially for the Commerzbank trading center in Frankfurt. In mere minutes, a network outage could potentially affect as many as 500 traders and prevent millions of Euros from being invested.
Generation Z is coming of age. This new generation of travelers, born into a digital world, will account for 32% of the global population by 2019, according to a Bloomberg analysis. They will heavily influence – and force change upon – airport operations, retail strategies and the technology and tools needed to provide a positive passenger experience.
Modern IT structures are becoming increasingly complex and difficult to control due to the disparate locations of IT assets and their components. As IT assets are constantly travelling throughout enterprise locations and organizational structures, implementing a comprehensive zone management solution is critical to keep track of assets, service lifecycles, and user responsibilities.
In today’s competitive landscape, the ability to become a provider of customer-centric services will ultimately drive the success of multi-tenant data centers (MTDCs). By emphasizing service design, prioritizing catalog management, and embracing the paradigm shift to a product-oriented approach – MTDCs are uniquely positioned to improve customer retention and attract new ones, all while maintaining costs and optimizing prices.