Reimagining Asset Management: Accelerating ITIL Processes and Incident Resolutions

Asset management provides full transparency into all IT and telecommunications infrastructure to ensure operations are running as efficiently as possible. Identifying, documenting, monitoring, and managing arbitrary assets and all CI interrelationships is crucial to maintain and improve uptime, service delivery, productivity, and customer confidence. In part four of our eight-part asset management series, we’ll discuss how FNT Command serves as a holistic service asset base to accelerate ITIL processes and to resolve incidents faster. Continue reading “Reimagining Asset Management: Accelerating ITIL Processes and Incident Resolutions”