The Impact of Automation on ICT Service Management
Customer demand drives companies to innovate, while new technical possibilities lead to greater diversity in the product and service portfolio. Digitization has paved the way for the emergence of innovative offerings that combine physical products with ICT services. While customers enjoy unprecedented flexibility and personalization, providers have to rethink the way that ICT services are delivered and create sustainable, future-proof concepts that meet growing demands.
Continue reading “Industrialized Production of ICT Services – the Next Step”
Each year the European Data Centre industry meet in London at the DCS Awards Dinner to recognise outstanding achievements and innovative technologies across facilities and IT categories. FNT were very proud to have won the important ICT Management Product of the Year award for their acclaimed FNT Command and FNT ServicePlanet products; recognised as a world leading solution for IT Services delivery. Already implemented in +50% DAX in Germany, FNT continues to grow its customer base in the UK and other regions.
Continue reading “FNT won the ICT Management Product of the Year based on its core Product FNT Command”
If you’re planning on attending the Gartner Symposium and ITXpo in Barcelona on November 6-10, you can meet the FNT team this year at booth #817. We’ll all be wearing green sneakers again!
Continue reading “What Do Green Sneakers and IT Service Design Thinking Have in Common?”