When defining service portfolios in a highly competitive market, it is crucial for multi-tenant data centers (MTDCs) and hosting providers to put customers center-stage. From a customer’s perspective, value is determined by the service quality, associated delivery parameters, and a clear presentation of the options available (i.e. variants such as space, power, storage, third party services, hybrid options, version of IP, access, security, remote hands, back-up, etc.), performance, contractual terms and pricing.
To be successful in the competitive colocation market today, colocation providers must differentiate themselves with emerging connectivity services and develop a well-defined product and service portfolio. Though there are many different types of connectivity services that data centers can sell to their customers – all are derived from two basic forms of connection: intracolocation and intercolocation.
Continue reading “Creating a Dynamic Business Model with Colocation Connectivity Services”
The ability to provide customers with new digital services while managing the associated infrastructure customers require presents an opportunity to transform your airport into the hub of choice, even as pressure from competition intensifies. Providing superior service starts with gaining a clear and precise overview of your airport’s valuable IT infrastructure and cable network assets. Sean Graham, was recently featured in Aviation Pros to provide insight on industry-specific solutions for airports in today’s digital age. Click here to read the full article.
Continue reading “Industry Expertise // Air Travel in the Digital Age”
Lost capacities within the data center are often the result of varying lifecycles between ICT assets, technical developments and facilities. As modern data center operations evolve past traditional design planning, both operational and financial challenges arise. For example, a typical data center is built to last at least 30 years, while facilities management infrastructure is designed to last 10-20 years. In this scenario, data center managers must determine how to reclaim lost capacities without investing in a full data center expansion.
Continue reading “Optimize Your Data Center to Reclaim Lost Capacities”
Business is booming in the colocation market. The demand for MTDCs is expected to increase over the next few years as more and more Enterprise IT is outsourced or obtained through cloud services or infrastructure as a service. However, there is a distinct shift in what customers expect from a colocation provider. It’s no longer about space and power, as these services have been commoditized. So, what is a MTDC that wants to grow its share of this $50 billion market to do?
Continue reading “Drivers for Competitive Advantage for MTDCs”
We recently briefed Dennis Drogseth, Vice President of Enterprise Management Associates (EMA) on how our product FNT Command enables enterprises and service providers to manage all aspects of data centers.
Continue reading “EMA Report Highlights FNT Command for Data Center Optimization”
Each year the European Data Centre industry meet in London at the DCS Awards Dinner to recognise outstanding achievements and innovative technologies across facilities and IT categories. FNT were very proud to have won the important ICT Management Product of the Year award for their acclaimed FNT Command and FNT ServicePlanet products; recognised as a world leading solution for IT Services delivery. Already implemented in +50% DAX in Germany, FNT continues to grow its customer base in the UK and other regions.
Continue reading “FNT won the ICT Management Product of the Year based on its core Product FNT Command”
Over the past several years, 451 Research has tracked FNT Software as a DCIM supplier. Recently, analyst Andy Lawrence and his team at 451 Research published a report on how FNT meets the growing demand for tools to manage intra- and inter-data center networks.
Continue reading “451 Research Report Covers FNT Command’s Ability to Manage Network Assets”
“Why should we upgrade or replace our DCIM software that’s working just fine?” That’s probably the most frequently asked question when it comes to discussions about how well suited the current software chosen decades ago is for current and future requirements. It’s also the beginning of a common mistake in reasoning as outdated tools put your reputation, your data and your daily DC operation at risk.
Continue reading “5 Steps to Determine if You’re Dealing with an Outdated DCIM Tool”
Shouldn’t data center technicians be our heroes? While they are responsible for maintaining the technical environment, they also improve uptime and ensure availability – and in fact make IT services for every important business process possible. But just as every human does from time to time, they make small mistakes which can have a serious impact. This is exactly what happened in Zurich…
Continue reading “The Story of the Data Center with the 1.2 Million Dollar Screwdriver”