FNT ServicePlanet 3: Better Performance in IT Service Management with Proven Methodology

  • New major release FNT ServicePlanet 3 supports IT service management in modern, hybrid IT environments
  • More efficient definition and management of business services using proven methodology
  • Features designed to enable development of intelligent IT factory

FNT has issued the third major release of FNT ServicePlanet, its standard software package for modeling and delivery of standardized products and services. The expanded functionality is designed to support users in the role of service broker while also improving the efficiency of service management processes. Continue reading “FNT ServicePlanet 3: Better Performance in IT Service Management with Proven Methodology”

Run your Data Center as a Business – DCaaB: From DCIM via DCSO to IT Factory

The ongoing digitization of the world around us – driven by social networking, the increasing prevalence of mobile devices, cloud technologies, and the explosion in big data – is leading to major changes in the needs, expectations, and behavior of both the business community and society as a whole. Old business models are evolving rapidly, forcing IT to respond quickly and flexibly. IT and data center managers are becoming increasingly focused on secure, efficient, and flexible deployment of demand-based IT services. Continue reading “Run your Data Center as a Business – DCaaB: From DCIM via DCSO to IT Factory”

Data Center Business Value Dashboards

Energy efficiency is an important strategic goal for data center operators for a number of reasons. Several indicators and metrics that are widely discussed today are available to help manage data centers successfully from an energy perspective. However, energy efficiency is just one way of looking at a data center: Data center service providers, like enterprise data centers, colocation providers and others, find themselves in a challenging and fast-changing competitive environment. Because of these challenges, data center managers also need additional key performance indicators to link operations to business and to ensure they are on track regarding their overall strategies. Continue reading “Data Center Business Value Dashboards”